FAQ

Playing Torerowa

What happens to my account information if I uninstall the app?

Account information for “Torerowa” is linked to the application when it is installed, so if you reinstall the application after uninstalling it, you will start the game with a new account.
If you have linked your account in advance, you can continue to use the game by calling up your registered account at the first launch or on the title screen.

What should I do if I cannot update the app?

【iOS】
When updating “Torerowa” to the latest version from the App Store, only the “Open” button may appear on the app page and you may not be able to update to the latest version.
If you are unable to update to the latest version, please try the following procedure.

The names of the menu items and the way they are displayed may differ slightly depending on the iOS version.
*Please note that it is your own responsibility to change the settings of your device.

▼In case of “iOS/iPadOS
1: Tap [App Store] on the home screen.
2: Tap the “Account button” in the upper right corner of the screen.
3: Swipe the screen from top to bottom.
4: Check “Automatic updates coming soon” and tap [Update] next to “Torerowa”.

【Android】
When updating “Torerowa” to the latest version on the Google Play Store, only the “Open” button may appear on the app page and you may not be able to update to the latest version.
If you are unable to update on the application page, please try the following procedure to see if the problem can be corrected.

Please note that the names of the menus and the way they are displayed may differ slightly depending on the Android version.
Please note that it is your responsibility to change the settings of your device.

1: Tap [Play Store] on the home screen.
2: Tap the “Account button” in the upper right corner of the screen.
3: Tap [Manage Apps and Devices].
4: Tap [Update Available].
5: Check “Pending Downloads” and tap “Update” next to “Torerowa”.

How can I check the version of the app?

After launching “Treloar”, please check the number displayed in the upper right corner of the title screen.

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