OFFICIAL SNS
Penalty Policy
If ASOBIMO,Inc. ("ASOBIMO") finds violation of prohibited acts in "TOREROWA" ("Application", "Service") Terms of Use, the following penalty will be applied.
*Please check the following for details of penalties.
The level of penalty will differ according to the content of the violation act, and penalties different from below maybe applied.
We are not responsible for disclosing the reasons of the applied penalty.
Once applied, there will be no cancels to penalties or lowering of the penalty levels.
If you have a penalty record, you may not be admitted to receive some services and offers.
In principle, penalties are applied without prior notice, but there may be a warning sent via in-game mail beforehand.
The following maybe added depending on the violation.
The players inside the game are responsible to inform ASOBIMO when there is a bug.
If you do not inform, the GM and the operation team cannot be responsible for any losses or disadvantages.
Please report bugs from Contact Form available in the application or on the official website.
2. The GM/Operation Team will not give any kind of benefit to a particular user.
3. The GM/Operation Team will never ask for personal information such as account information within the game, under any circumstances.
However, higher penalties may be applied if the operation team finds the act to be malicious.
▼ Abusive Language and Slandering
Using abusive language and slandering to an individual.
In severe cases, you will be banned for 72 hours or permanently in chat functions.
[Response] Initial level 1 or higher applied.
*If the informer and informed are both using abusive language and slandering each other, both are applied to a penalty.
▼ Offensive Statements
Statements related to sexual, racial discrimination, discriminating disabilities.
*Even if the words are partially hidden, if the meaning makes sense, it is restricted.
[Response] Initial level 2 or higher applied.
▼ Inappropriate User Names
Playing with User names that include words ASOBIMO finds to be inappropriate, such as words related to sexual or racial discrimination, discriminating disabilities, and words that violate public order and morality.
Actual names of people that were part of famous incidents and crimes such as terrorists and criminals are also not allowed.
User names that can be mistaken to the GM, operators, and developers are all prohibited.
*Even if the words are partially hidden, if the meaning makes sense, it is restricted.
[Response] Initial level 1 or higher applied.
You will be asked to name a candidate character name, and the corresponding character name will be changed.
If a candidate character name is inappropriate, the GM will determine the character name.
▼ Spamming
Repeating meaningless statements, making excessive amount of statements, etc., to interfere with other users' conversation.
*Does not include if casual conversations are going on.
[Response] Initial level 1 or higher applied
▼ Impersonation
An activity to pretend to be another character and using abusive language or behaviors to lower its honor.
[Response] Initial level 1 or higher applied
▼ Soliciting
Statements or actions like persistently asking for a mail address or a phone number.
[Response] Initial level 2 or higher applied.
▼ Real Money Trading (RMT)
Buying or selling virtual items or currencies for actual real world money.
*Statements that encourage real money trading are also included.
[Response] Initial level 6 or higher applied
Items and in-game currencies obtained through RMT will be confiscated and any similar features will be permanently suspended.
▼ Trading Different Currencies and Items
Trading virtual items and currencies from Application with items and currencies from other online games, or goods and personal information.
*Statements that encourage trading different currencies and items are also included.
[Response] Initial level 6 or higher applied
Items and in-game currencies obtained through this can be forfeited.
▼ Transferring Accounts to Others
Transferring "Application" game account in exchange for virtual items and virtual currencies of "Application" or other online games.
Transferring "Application" game account in exchange for goods, money, personal information, or other information.
Transferring "Application" game account to others regardless of paid or for free of charge.
*Statements that promote account transfers are included.
*Transferring user's account to their family member or friends are also included.
[Response] Initial level 6 or higher applied
Items and in-game currencies may be confiscated and any similar features may be permanently suspended.
▼ Sharing Accounts with Others
Sharing same account among multiple users, or allowing third party to use own data. Sharing among family members and friends are also included.
*Penalty is applied regardless of permission, if user's data is used by third parties. Please manage your account carefully.
[Response] Initial level 6 or higher applied.
▼ Actions Using Bugs
Whether consciously or not, improperly gaining experience, virtual items and currencies through program bugs and failures.
This will include spreading out statements that encourage others to act fraudulently as well.
*If you find something that appears to be a bug or failure, please stop the usage of the feature, and please report immediately via the Contact Form.
[Response] Initial level 6 or higher applied
Any advantages gained by utilizing the bug or failure could be forfeited.
▼ Use of Malicious Programs
Using external program that ASOBIMO does not permit, to falsify data or cause the game to behave in unintended manner.
*Statements that encourage development, distribution, and use of malicious program are also included.
[Response] Initial level 6 or higher applied.
The advantages gained by use of malicious program are forfeited.
*The item considered to be created fraudulently could be forfeited, even after being transited to third parties.
▼ Bots
Using programs or tools that will operate the character while the player being absent.
If the act above is confirmed, or is found to be a threat by the operation team, there will be a response according to the rules in the Terms of Use and Penalties Policy.
[Response] Initial level 6 or higher applied.
All items and in-game currencies will be confiscated and any similar features will be permanently suspended.
▼ Fraud
To gain virtual items and currencies improperly by deceiving others or intentionally modifying the digits of the amount of money in the shop functions.
[Response] Initial level 5 or higher applied.
Items and in-game currencies may be confiscated and any similar features may be permanently suspended.
▼ Actions that can Lead to Criminal Cases
Statements or actions that may advance to murder, suicide or terrorist acts.
[Response] Initial level 7 applied.
The usage of the application is suspended immediately and will be informed to the police.
▼ Malicious Reporting
Sending admittedly excessive number of reports, reporting fabricated information, or reporting information not related to the game.
[Response] Initial level 1 or higher applied.
▼ Operation Interference
To pretend to be related to the operation team, the GM or support team.
To disturb event or campaign progress.
To ignore the instructions from the operation team or the GM.
[Response] Initial level 6 or higher applied.
▼ Interference to Our Business
Acts that are threat, or interference to ASOBIMO's business.
[Response] Initial level 6 or higher applied.
For any other actions that we find inappropriate, we will respond to them according to the Terms of Use.
Any suspicious acts could be subject to temporal restriction to the game functions.
The contents of the Penalty Policy can be revised without any notice.
Issued: February 1, 2024
*Please check the following for details of penalties.
Penalty Level
In the game, there are 7 levels of penalty and the penalty level will rise with repeated violation acts.The level of penalty will differ according to the content of the violation act, and penalties different from below maybe applied.
We are not responsible for disclosing the reasons of the applied penalty.
Once applied, there will be no cancels to penalties or lowering of the penalty levels.
If you have a penalty record, you may not be admitted to receive some services and offers.
In principle, penalties are applied without prior notice, but there may be a warning sent via in-game mail beforehand.
| Level | Chat Restriction | stalls Restriction | Login Restriction | Penalty time |
|---|---|---|---|---|
| 1 | 〇 | － | － | 24 |
| 2 | 〇 | 〇 | － | 72 |
| 3 | － | － | 〇 | 120 |
| 4 | － | － | 〇 | 168 |
| 5 | － | － | 〇 | 336 |
| 6 | － | － | 〇 | 720 |
| 7 | － | － | 〇 | Permanence |
The following maybe added depending on the violation.
- Initialize of character data
- Change to character data
- Forfeiture of owned items
- Forfeiture of virtual currencies
What the GM (Game Master) does
GM is an abbreviation for Game Master. The person with the GM degree will take the role for the proper operation of the Service.Indemnity
Any information transmitted via the site can be reviewed in order to protect the customers and game from the violation of our Terms of Use.Information contact
The GM will check the contacted information and inform them to the operation/development team.The players inside the game are responsible to inform ASOBIMO when there is a bug.
If you do not inform, the GM and the operation team cannot be responsible for any losses or disadvantages.
Please report bugs from Contact Form available in the application or on the official website.
Cautions given inside the game
The GM will basically not engage in the acts of the users in the game, but if there is a necessity to engage, the GM is allowed to give cautions and requests against any movement or acts. If you do not accept the request, the GM can apply penalties.The Handling of Matters Not Written in the Penalty Policy
For solving and handling of matters not listed in the Penalty Policy, the operation team will decide from the Terms of Use, law, and common sense with fairness and equity.Matters the GM/Operation Team will not handle:
1. The GM will not engage in troubles among users that arise within or outside of the game.2. The GM/Operation Team will not give any kind of benefit to a particular user.
3. The GM/Operation Team will never ask for personal information such as account information within the game, under any circumstances.
Penalty execution
After the facts are confirmed, penalties will be executed for violation of prohibited acts including from the past.Applied examples
Here are some examples of how a penalty can be applied.However, higher penalties may be applied if the operation team finds the act to be malicious.
▼ Abusive Language and Slandering
Using abusive language and slandering to an individual.
In severe cases, you will be banned for 72 hours or permanently in chat functions.
[Response] Initial level 1 or higher applied.
*If the informer and informed are both using abusive language and slandering each other, both are applied to a penalty.
▼ Offensive Statements
Statements related to sexual, racial discrimination, discriminating disabilities.
*Even if the words are partially hidden, if the meaning makes sense, it is restricted.
[Response] Initial level 2 or higher applied.
▼ Inappropriate User Names
Playing with User names that include words ASOBIMO finds to be inappropriate, such as words related to sexual or racial discrimination, discriminating disabilities, and words that violate public order and morality.
Actual names of people that were part of famous incidents and crimes such as terrorists and criminals are also not allowed.
User names that can be mistaken to the GM, operators, and developers are all prohibited.
*Even if the words are partially hidden, if the meaning makes sense, it is restricted.
[Response] Initial level 1 or higher applied.
You will be asked to name a candidate character name, and the corresponding character name will be changed.
If a candidate character name is inappropriate, the GM will determine the character name.
▼ Spamming
Repeating meaningless statements, making excessive amount of statements, etc., to interfere with other users' conversation.
*Does not include if casual conversations are going on.
[Response] Initial level 1 or higher applied
▼ Impersonation
An activity to pretend to be another character and using abusive language or behaviors to lower its honor.
[Response] Initial level 1 or higher applied
▼ Soliciting
Statements or actions like persistently asking for a mail address or a phone number.
[Response] Initial level 2 or higher applied.
▼ Real Money Trading (RMT)
Buying or selling virtual items or currencies for actual real world money.
*Statements that encourage real money trading are also included.
[Response] Initial level 6 or higher applied
Items and in-game currencies obtained through RMT will be confiscated and any similar features will be permanently suspended.
▼ Trading Different Currencies and Items
Trading virtual items and currencies from Application with items and currencies from other online games, or goods and personal information.
*Statements that encourage trading different currencies and items are also included.
[Response] Initial level 6 or higher applied
Items and in-game currencies obtained through this can be forfeited.
▼ Transferring Accounts to Others
Transferring "Application" game account in exchange for virtual items and virtual currencies of "Application" or other online games.
Transferring "Application" game account in exchange for goods, money, personal information, or other information.
Transferring "Application" game account to others regardless of paid or for free of charge.
*Statements that promote account transfers are included.
*Transferring user's account to their family member or friends are also included.
[Response] Initial level 6 or higher applied
Items and in-game currencies may be confiscated and any similar features may be permanently suspended.
▼ Sharing Accounts with Others
Sharing same account among multiple users, or allowing third party to use own data. Sharing among family members and friends are also included.
*Penalty is applied regardless of permission, if user's data is used by third parties. Please manage your account carefully.
[Response] Initial level 6 or higher applied.
▼ Actions Using Bugs
Whether consciously or not, improperly gaining experience, virtual items and currencies through program bugs and failures.
This will include spreading out statements that encourage others to act fraudulently as well.
*If you find something that appears to be a bug or failure, please stop the usage of the feature, and please report immediately via the Contact Form.
[Response] Initial level 6 or higher applied
Any advantages gained by utilizing the bug or failure could be forfeited.
▼ Use of Malicious Programs
Using external program that ASOBIMO does not permit, to falsify data or cause the game to behave in unintended manner.
*Statements that encourage development, distribution, and use of malicious program are also included.
[Response] Initial level 6 or higher applied.
The advantages gained by use of malicious program are forfeited.
*The item considered to be created fraudulently could be forfeited, even after being transited to third parties.
▼ Bots
Using programs or tools that will operate the character while the player being absent.
If the act above is confirmed, or is found to be a threat by the operation team, there will be a response according to the rules in the Terms of Use and Penalties Policy.
[Response] Initial level 6 or higher applied.
All items and in-game currencies will be confiscated and any similar features will be permanently suspended.
▼ Fraud
To gain virtual items and currencies improperly by deceiving others or intentionally modifying the digits of the amount of money in the shop functions.
[Response] Initial level 5 or higher applied.
Items and in-game currencies may be confiscated and any similar features may be permanently suspended.
▼ Actions that can Lead to Criminal Cases
Statements or actions that may advance to murder, suicide or terrorist acts.
[Response] Initial level 7 applied.
The usage of the application is suspended immediately and will be informed to the police.
▼ Malicious Reporting
Sending admittedly excessive number of reports, reporting fabricated information, or reporting information not related to the game.
[Response] Initial level 1 or higher applied.
▼ Operation Interference
To pretend to be related to the operation team, the GM or support team.
To disturb event or campaign progress.
To ignore the instructions from the operation team or the GM.
[Response] Initial level 6 or higher applied.
▼ Interference to Our Business
Acts that are threat, or interference to ASOBIMO's business.
[Response] Initial level 6 or higher applied.
For any other actions that we find inappropriate, we will respond to them according to the Terms of Use.
Any suspicious acts could be subject to temporal restriction to the game functions.
The contents of the Penalty Policy can be revised without any notice.
Issued: February 1, 2024
